Community Insight

The need to understand our neighbourhoods has never been more important. This is where the local insight we provide is invaluable. Community Insight is an affordable tool that uses location-specific data to help you better focus your resources.

Built on more than 1,500 datasets, our Community Insight tool offers you a unique view of your world and helps you to identify your future role and prioritise investment activities. Community Insight is a web-based service jointly owned and development by HACT and Oxford Consultants for Social Inclusion (OCSI)

How does it work?

Community Insight is simple to use – you upload your stock data, whether as postcodes or Unique Property Reference Numbers (UPRNs) and you can instantly generate in-depth maps and reports on the areas you work in.

It doesn’t just overlay your stock on top of data maps, it allows you to define neighbourhoods (quite literally, by drawing on a map), report on them and compare them to your other neighbourhoods and communities.


Visit Community Insight

See the bigger picture with local detail

Community Insight is a web-based service that accesses Oxford Consultants for Social Inclusion’s (OCSI) huge database of constantly updated public data. Its mapping base is Google’s well tested Google Maps technology. The tool lets you define neighbourhoods, report on them and compare those areas against others in your community.

There are versions of Community Insight for England, Scotland and Wales, each with their own relevant datasets. Read more about the full list of datasets.

View the data sets

Request a free demo

Want to see how the Community Insight tool works?

Simply get in touch with our social value team to book your demo of the tool

New Community Insight Demo Request CRM

“Like many other housing associations, we were worried about the impact of Universal Credit on our residents. We used Community Insight to help us to understand the possible impact to determine where we needed to concentrate our advice support locally. We use the latest DWP data on Community Insight, cross referencing it with our own advice management data, which we upload to the system. We can then output a series of heat maps that visualise the impact and help us plan our services more effectively.”

It's easy to use

Just define an area – from local authority down to street level – and the information you’re interested in. It's as simple as that.

It's quick to use

You can generate a 50-page, in-depth report about your chosen local community in just 2 minutes.

It saves you money

Your investment is more targeted and you can cut the time spent on business planning, knowing your data is up-to-date.

How much does it cost?

The annual subscription cost of our Community Insight tool is £6,000+VAT. That includes unlimited users in your organisation, unlimited reporting and continuous data updates.

Who’s using Community Insight?

Organisations across the social housing sector use our tool to understand their local communities.

“Community Insight has made business intelligence much easier to gather and share and has enabled us to see where we need to focus our attention and channel resources to gain the maximum positive impact for Link communities.”

Sheila Maxwell, Community Investment Officer at Link

Read about how Link Group use community insights across their business from strategic development to frontline staff

Read more

Book a demo

To book a virtual demo of Community Insight, or if you have any questions, just get in touch.

Arif Islam
Customer Relationship Officer

Book a free demo

Watch our recent update on Census 2021

Census 2021 Update

We recently updated current Community Insight subscribers on the latest information about Census 2021 data and how to best prepare.


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2 November, 2022
New Census datasets now available in Community Insight
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