Retrofitting homes with ECO4

HACT are working with ECO Simplified to help social housing providers access ECO4 funding for the retrofitting of homes. The potential benefits include grant funding for vital energy efficiency improvements, and also improved quality of life and reduced bills for residents.


15% of fuel poor households are in social housing

The ECO scheme was set up with the intention of helping vulnerable households on the lowest incomes to improve their energy efficiency and reduce their energy bills. Funding for the scheme comes directly from everyone’s energy bills in the form of a Green Tax. Under ECO, medium and large energy suppliers must fund the installation of energy efficiency measures in British (England, Scotland & Wales) households. Social housing residents are eligible for this grant funding, and HACT have partnered with ECO Simplified to connect more providers with ECO funding. ECO Simplified have extensive experience applying for and managing the use of ECO funding, through trusted suppliers. Through this service, ECO Simplified can help those social housing organisations looking to unlock more funding for retrofitting homes.

How it works

On agreement of working together and fully signed NDA is issued, the following process would normally apply.

Portfolio/Housing Research

The social housing provider gives us an address list (normally on an excel spreadsheet or similar) and we carry out desk-based research including looking at any lodged EPC’s, Google Street View and Google Earth. This allows us to identify potential energy efficiency products prior to engaging with the tenants. This review is shared with the social housing provider, and we agree how to proceed.

Tenant Engagement

Initially, we always suggest the social housing provider sends a letter to the tenants advising them of the scheme, who will be in contact and when. We then contact the tenants by phone (preferably), letter or email and let them know what products we’re looking at, gain their agreement for data sharing, and book a retrofit assessment. During this call we discuss any other needs with the tenant and where applicable, refer to Prescription for Warmth for services such as emergency food and fuel vouchers.


The retrofit assessor attends the property at the agreed time and carries out a survey of the whole property. This involves accessing all areas of the property.


The retrofit assessment is lodged and provides recommended products for installation. The recommendations are reviewed, installations agreed (with the social housing provider and tenant) and then installation is booked.


We book the install with the tenant at an agreed time and the certified installer attends and fits the products.

Post Installation

Warranties are registered, guarantees issued, TrustMark is lodged and the paperwork is completed and passed for submission to the funder.

Learn More

Retrofitting homes with ECO 4 - A summary

Let's talk

If you are interested in finding out how the grant can help your organisation, contact Billy Holt for an initial discussion.

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