Health services

Delayed discharge of individuals who are medically fit enough to leave acute settings is a long-term problem for the NHS. Collaboration is key to solving this problem. We have a wealth of experience in supporting NHS Trusts from initial exploratory conversations and facilitating roundtables, through to developing strategies and creating pathways for improved patient outcomes, to integrate services with the housing sector.

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Mental health and housing partnerships

From initial exploratory conversations and engaging relevant stakeholders to facilitating roundtables and developing strategies, we have supported NHS Trusts to integrate mental health services with local housing providers.

Clients include

Dorset HealthCare University NHS Foundation Trust, South West London and St Georges NHS Trust, Greater Manchester Mental Health NHS Foundation Trust, Sussex Health and Care Partnership.


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Complex care pathways (& integrated step-down CCP)

We work with NHS Trust leaders to review all aspects of adult mental health services, creating a pathway that identifies where greater integration with housing for people with complex care will produce best results.

Clients include

Southwark Clinical Commissioning Group, South London and Maudsley NHS Foundation Trust, South London Mental Health and Community Partnership, Sussex Partnership NHS Foundation Trust.

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Our experience also extends in supporting other key areas benefitting from collaboration between the anchor institutions

Hospital discharge protocol

We work with NHS Trusts to help them create and test hospital discharge protocols for adults with learning disabilities and autism, so they can be supported to move into community-based supported housing.

Clients include:

  • NHS Midlands – Birmingham and Solihull ICS
  • Bedfordshire, Luton and Milton Keynes Integrated Care Systems.

Care leavers protocol, pathway and housing

We work with NHS Trusts to explore how to integrate housing into the 16+ care leavers pathway.

Clients include:

  • West Sussex County Council.

Workforce challenges

We develop collaborations between NHS partners and local housing associations so the latter can support their tenants and local people into local health jobs.


Clients include:

  • Cheshire and Merseyside Health and Care Partnership

Understanding social value in health

Understanding and driving social value is a new area of focus for the NHS. We have supported NHS trusts and commissioners to undertstand, model and deliver impact for local communities.

Clients include:

  • NHS Devon (Plymouth Cavell Centre)
  • NHS Derby (Sinfin Cavell Centre)
  • NHS London
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Market engagement

We support mental health NHS Trusts to engage with local housing providers around the development of new services in an existing NHS Trust property.

Clients include:

  • South London and Maudsley (SLAM)
  • South London Mental Health and Community Partnership (SLP)
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Published documents co-written by the HACT team

Greater Manchester Mental Health NHS Foundation Trust – Housing and Mental Strategy 2019-2022

Mental Health and Housing: A strategic plan for integrating housing and mental health across Sussex

NHF Mental health & housing: Housing on the pathway to recovery

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If you have a question, query or idea, we’d love to hear from you.

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Andrew van Doorn, Chief Executive

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