Social value services

You’re never alone on your social value journey. We offer a range of invaluable services, from discovery reports that support your initial approach, to our certification that verifies the contents of your latest social value report.

What is social value?

Social value a way to quantify how different interventions affect people’s lives – the overall impact on people’s wellbeing, or their quality of life. It is a way of measuring the positive benefits your work has on both individuals and communities.

Why is it important to measure social value?

By measuring the social value you create, you can evidence the impact your organisation is having on the people and communities you work with. It will also help you to make informed decisions about how you can improve your services, with increased positive results. 


What does social value mean to your organisation?

Our discovery report service supports you in creating the right strategy and delivering an organisation-wide approach to social value by assessing your unique aspirations and drivers.


How effectively are you using social value?

Our framework service provides a template from which to begin your social value journey. It ensures your organisation is pointing in the right direction and helps you evidence your impact and improve your services.


Have you applied your social value metrics correctly?

Our certification service gives your Board the confidence that your social value figures add up. We check your data and recommend improvements to the way you measure social value moving forward.


Do you know your overall social impact?

By analysing the data you provide we produce social value reports that let you confidently demonstrate your social value to your Board and other stakeholders.

Health check

How healthy are your processes?

By reviewing your processes and highlighting the strengths and weaknesses of your methods, we can provide a roadmap to improving your approach to social value.

Procurement advice

Want to maximise the social impact of your procurement spend?

We turn the outcome you want into a procurement framework and provide independent assurance that your contractors are delivering the social value promised.

Wherever you are on your social value journey, we can help

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Social value services in action

VIVID: Applying consistency in measuring social value

We were approached by VIVID, Hampshire's largest provider of affordable homeswho faced a problem common to many housing providers: social value wasn't reported on consistently across their organsiation.
Our social value discovery service was able to provide concrete solutions.
Working with VIVID, we held a number of interviews with key heads of service and directors to identify what would help them most and what their current contextual drivers were. We then reviewed this evidence and made practical recommendations to address their needs.
VIVID have since adopted all our recommendations. Their Board have adopted a social value statement and all their service areas are working in a common approach to delivering social value.
We have also helped a number of other high profile and large scale housing providers such as Peabody.

EDAROTH: Developing a social value framework

EDAROTH are an affordable housing developer who wanted to understand how they generated social value and how they could link that to their operating environment.

Through a series of tailored workshops bringing together people from across the organisation, we EDAROTH helped identify its unique operating circumstances and the needs of the communities it services.

The output of this process was a social value framework, which is the foundation of any organisation looking to understand,  measure and improve its social value.

The framework is helping EDAROTH to understand and measure is social value, using the data to inform business development and drive value for its communities.

We have develvoped social value frameworks for small and large housing associations (such as VIVD and Bernicia), as well as organisations working across the social housing sector.

Sovini Group: A rigorous certification service

The Sovini Group, a property management company and development group, faced multiple challenges around social value, such as inaccurate reporting and a lack of experience on how to report.
Our certification service offered them solutions. It provided a rigourous MOT of all their key processes around reporting to ensure accuracy and high standards, and made recommendations of how the organisation's approach to collecting social value information could be improved.
Our collaborative approach to information sharing was key. We set up one-to-one dialogues with staff, including the performance team manager, the community investment manager, and the business reporting lead.
After using our service the business and their Board had greater confidence in their systems of social value reporting. They knew they were collecting the right information, that it was accurate and that they were applying wellbeing evaluation in the right way.
The certificate they recieved on completion confirms the robustness and high quality of their reporting standards.
We have also helped a number of other clients, such as Tower Hamlets Homes, Stonewater Housing and Homes in Sedgemoore.

New UK Social Value Bank

We’re proud to have been pioneers in measuring social value for the past 10 years, through the development of the wellbeing approach with the UK Social Value Bank and calculators, to the hundreds of organisations we have supported through their journey with the services we offer.

And the innovation continues, with the launch of the New UK Social Value Bank and Social Value Insight tool.

The expanded and enhanced UK Social Value Bank will enable you to measure your social and environmental impact through improvements to wellbeing and savings made to the state, and use the information to:

  • improve services
  • enhance decision-making
  • increase the impact you make
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Let's talk

If you have a question, query or idea, we’d love to hear from you.

Start the conversation by getting in touch with
Frances Harkin, Head of Research

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